T
AI E-commerce
Tidio
AI customer support that recovers abandoned carts and answers 24/7.
Tidio combines live chat, chatbots and AI to automate customer service for online stores. Its AI agent Lyro handles up to 70% of questions instantly, reducing support tickets while boosting conversions. Integrates natively with Shopify, WooCommerce and Wix.
✓ Pros
- ✓Lyro AI handles 70% of queries automatically
- ✓Native Shopify and WooCommerce integration
- ✓Abandoned cart recovery flows
- ✓Generous free plan
✗ Cons
- ✗Lyro conversation limits on lower plans
- ✗UI can feel cluttered with many channels active
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